Property Investment Compliance & Risk Management
Full transparency is central to how we operate. This page provides access to our compliance documentation, legal policies, and regulatory information.
Important Notice
Medics in Property Ltd is not regulated by the FCA and does not provide regulated financial advice.
All investment decisions are the sole responsibility of the client. We strongly recommend seeking independent legal, tax and financial advice before making any property investment.
Any information provided by us is for general information purposes only, does not constitute advice, and should not be relied upon. We do not assess the suitability of any investment for your individual circumstances.
Risk Warning
Property investment carries inherent risks, including but not limited to:
Property values may fall, which could result in negative equity
Rental income is not guaranteed
There may be periods where the property is vacant (void periods) during which the mortgage and other costs remain payable
Tenants, even where referenced and vetted, may fail to pay rent in part or in full
Unexpected maintenance or refurbishment costs may arise
You remain fully responsible for all financial commitments relating to your property, including mortgage payments and associated costs.
Service Scope
Medics in Property Ltd provides property sourcing, refurbishment project coordination, and property management services only. We do not provide regulated investment services or advice.
Where we are involved in the collection and distribution of rental income, this is carried out strictly as part of our property management service and does not constitute financial or investment advice.
Document LibraryOur Compliance Documents
The following documents are available for review. We operate with complete transparency at all times.
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Terms of Business
Service scope, fees, and obligations governing our client relationships.
Available on Request
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Privacy Policy
How we collect, store, and protect your personal data under UK GDPR.
Available Below
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Anti-Money Laundering Policy
Our client's due diligence and AML compliance procedures.
Available Below
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Client Agreement
Formal agreement for clients engaging our sourcing and management services.
Available on Request
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Risk Disclosure Statement
Important information about the risks associated with property investment.
Available Below
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Complaints Procedure
Our formal process for handling complaints and escalation routes.
Available Below
REGULATIONS WE FOLLOW
The regulatory framework we operate within
We operate in accordance with all relevant UK property and data protection legislation.
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UK GDPR & Data Protection Act 2018
All personal data is handled in accordance with UK data protection legislation. We never sell or share your data with third parties without consent.
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Money Laundering Regulations 2017
We comply fully with the MLR 2017, including client due diligence, identity verification, AML Risk assessments, NCA reporting, HMRC supervision and source of funds checks.
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Consumer Contracts Regulations 2013
Our terms of business are clear, transparent, and compliant with UK consumer contract law.
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Housing Act & Landlord Legislation
All properties managed under our service comply with current UK landlord legislation, including Gas Safe, EICR, EPC, Right to Rent and deposit protection requirements.
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Property redress scheme
Medics in Property Ltd is a member of The Property Redress Scheme (PRS), providing clients with an independent escalation route for complaints.
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Renters Rights Act 2025
Our services and client relationships are conducted in full compliance with the Renters Rights Act 2025. We take responsibility your compliance.
Privacy Policy
Last updated: March 2026
Medics in Property Ltd is committed to protecting your privacy in accordance with the UK GDPR and Data Protection Act 2018.
What Data We Collect
Information provided via our enquiry form, including your name and professional role
Records of correspondence
Details of transactions carried out through our services
How We Use Your Data
To provide our services and fulfil contractual obligations
To comply with legal and regulatory requirements
To notify you of relevant changes to our service
Medics in Property Ltd accepts contact via website form only. We do not accept unsolicited calls or emails.
Your Rights
Under UK GDPR you have the right to access, rectify, erase, or restrict processing of your personal data. Contact us via the website form to exercise these rights.
OUR FULL POLICY
Our full Privacy Policy is available via secure document vault for all clients.
Anti-Money Laundering Policy
Last updated: March 2026
We comply fully with the Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017. This is a legal requirement.
Client Due Diligence
Government-issued photo ID verification
Proof of residential address
Source of funds verification for property acquisition
Enhanced due diligence where required by risk assessment
Full AML Risk Assessments for all of our dealings to ensure compliance, assurance and transparency of service
Reporting Obligations
We are legally obligated to report suspicions of money laundering or terrorist financing to the National Crime Agency (NCA). We cannot notify clients if such a report has been made.
Risk Disclosure Statement
All clients are required to read and acknowledge the following risks before engaging our services.
Capital risk: Property values can fall as well as rise. You may receive back less than you invest.
Rental income: Not guaranteed. Properties may experience void periods with no rent received.
Liquidity: Property is not liquid. You may not be able to sell quickly or at your desired price.
Interest rate risk: Changes in rates may affect mortgage costs and returns.
Regulatory risk: Changes in landlord legislation or taxation may affect investment viability.
Medics in Property Ltd does not provide regulated financial advice. We strongly recommend seeking independent financial and legal advice before making any property investment decision.
Complaints Procedure
How to Make a Complaint
All complaints must be submitted in writing via the contact form. Please include your name, a description of the complaint, the date(s) it occurred, and any relevant documentation.
Response Timeline
Acknowledgement: Within 3 business days
Full response: Within 28 days
If unresolved, we will keep you informed of progress
Escalation
If unsatisfied with our response, you may escalate to The Property Redress Scheme (PRS), of which Medics in Property Ltd is a member.
Questions about our compliance?
Use our contact form to request additional documentation or raise a compliance-related query. We respond within 3 business days.